And Amazon’s Response…

Was to just send me an email telling me what I’d told them — that GNU/Linux users can only download one track at a time. I’ve just spoken to someone there on the telephone, and he said that no-one in their call centres has any information as to why GNU/Linux users can no longer download full albums, that any change would depend on the number of people complaining about this, that he’ll forward my complaint to the developers but doubts any change will happen, and that if he were me he’d stop using Amazon…

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3 Responses to And Amazon’s Response…

  1. Quint says:

    Well at least he was honest with you instead of doing the usual call centre nonsense, I guess. Not that it fixes anything of course.

    • Andrew Hickey says:

      Afraid not, but thanks — that’s from 2005, and the current problem is one that only started some time this year.

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